Dish Network Rips You Off, Can You Trust them I have tried to no avail to get Dish Network to replace MY DVD hard drive recorder they indiscriminately destroyed. Once again Dish TERRIBLE Network has refused to replace or refund me for my equipment I sent to them in error. Despite my filing a Better Busines Bureau Complaint, they simply offer an apology for inconvenience.
They took my personal property and destroyed it without any notification to me, in any form, by any route. I mistakenly sent my DVD recorder with a hard drive to them. It looked similar to the dish receiver I was returning to them and I just packed the wrong one.
They were both out of my media tower, which I was rearranging after switching to DirecTV. They continue and adamantly refuse to compensate me or replace my DVD recorder with hard drive. They show a total disregard for other's personal property, yet would charge me without hesitation for keeping and destroying their property.
Now they have a new $9.99 a month campaign to lure unsuspecting customers. Asked by cyde 38 months ago Similar Questions: Dish Network Rips Trust Recent Questions About: Dish Network Rips Trust Entertainment > Television.
Similar Questions: Dish Network Rips Trust Recent Questions About: Dish Network Rips Trust.
Here are a few of the more recent complaints: Gary of Hibbing MN (03/25/09)Multiple auto dialed phone calls to advertize. I am on the national do not call list so I pressed the appropriate button to talk to a live agent. When I told him to take me off his list he responded with multiple four letter words and continued insulting me.
I have had other auto calls (recorded messages) from Dish network but no longer try to talk to anyone. The phone numbers displayed on caller ID are fake. Taking away time with my family.
I also use my home phone for business. How about emotional, I have never been talked to like that. Makes me not want to answer my phone.
I'm on the do not call list and don't want companies calling. Karen of Canyon Country CA (03/23/09)Misrepresentation of company. I was unhappy with the cost of service, redirected to Dish Network which convinced me to downgrade programming because the company did not want to lose me as a customer.
After I agreed, it turns out Dish network is the software company and Digicom is the hardware company. If Digicom doesn't handle programming why would they be involve with charging me for downgrading software? I am told that I am now being sent to collection without providing time to review and rebut my claims.
Harry of Byron GA (03/22/09)I just want to complain about english Why don't the people answering the telephones have to speak understandable english. Not just dish tv but most all business you call are that wayJohn of Palm Coast FL (03/20/09)I signed up for dish net work in Jan 09. During the sign up I ended up explaining the programs to the rep on the phone.
The service finally was installed and immediately our reception was sporadic. I would work for a while and then loose contact with the satalite and pixilate throughout a program. When I got tired of this, I called to find our I needed to reboot the system.
I explained that I should be credited my time to work on their system and I was being inconvenienced and annoyed by this poor service. As far as I know they did not contract with me to provide 80% of their service, nor did I agree to work on their equipment to keep the service going. Finally the first tuner box was replaced only to have the same failure episodes .
I canceled and have been billed in total $360.33. People need to be warned about this type of white crime. Stealing and false advertising used to be procecuted as a crime.
If an attorney wants to pick up a class action I would participate. This kind of business in the US needs to be stopped with harsh penalties. Lawsuit I am in.
Sources: http://www.consumeraffairs.com/cable_tv/dish_network.html .
All programming providers are about the same... Meaning you need to watch out for thing such as incorrect billing, poor installations, sub-standard equipment (especially remanufactured product), and programming and pricing which is subject to change with little or any notice. No matter who you go with, be it Dish Network, Directv, or your local cable provider, you really need to watch out. Sources: my opinion .
Businesses such as this should be known for them to get the lesson. Customers are always right. Sometimes it's their staff who are the reasons why their company fails.
I myself have experienced although not exactly the same with yours. Mine is different but it's all about customer service. I have mobile plan.
They said they would disconnect if I couldn't pay right away until a certain deadline so I paid before the deadline and their customer service from main office tell me I haven't paid yet. What happens to my money? They just say sorry that it didn't reflect on their system that I have paid already.
The coming week, I was disconnected. What a poor system they have! I paid again the remaining balance but an important letter (stating our outstanding balance not yet deducted) arrived late informing we will be disconnected forever if we couldn't pay and that it will be forwarded to the third party attorney.
See that? They only think for their business welfare not for customers'. Maybe it's better to have a website that must be named hallofshame.com or something like that so they will watch their steps.
Sources: My personal opinion based on personal experience .
1 I feel your pain, and hope that some resolution will be reached. You mentioned that they (Dish net) destroyed the item that you shipped to them by mistake. Did they provide a reason why your item was destroyed?
Was it really destroyed, or did Dish toss what they received into the trash; thus destroying the item? I'm sure you will get many suggestions to continue to call their customer service and keep asking for a supervisor, make sure you get any ticket numbers, etc. And when you get a Supervisor, be calm and just tell them the story, etc. and then ask for their Supervisor. And I don't want to imply anything by what I'm about to say, but just want to help you get this problem solved.
DO NOT BLOW-UP at the Operator, or any of the Supervisors that you will talk to, this puts them on the defensive and more than likely not be conducive to getting your problems solved. Also, maybe see about contacting the magazine: Consumer Reports, and see if they can offer any help in your situation, and there are many Home Theater type publications, to which you might be able to contact and see if they can help to intervene on your behalf. Best of luck.
I feel your pain, and hope that some resolution will be reached. You mentioned that they (Dish net) destroyed the item that you shipped to them by mistake. Did they provide a reason why your item was destroyed?
Was it really destroyed, or did Dish toss what they received into the trash; thus destroying the item? I'm sure you will get many suggestions to continue to call their customer service and keep asking for a supervisor, make sure you get any ticket numbers, etc. And when you get a Supervisor, be calm and just tell them the story, etc. and then ask for their Supervisor. And I don't want to imply anything by what I'm about to say, but just want to help you get this problem solved.
DO NOT BLOW-UP at the Operator, or any of the Supervisors that you will talk to, this puts them on the defensive and more than likely not be conducive to getting your problems solved. Also, maybe see about contacting the magazine: Consumer Reports, and see if they can offer any help in your situation, and there are many Home Theater type publications, to which you might be able to contact and see if they can help to intervene on your behalf. Best of luck.
" "How do I block gross profanity audio signals when I watch Dish network programs. I have asked Dish network for 5 years. " "Where can I find information about what it would cost to finance the creation of a new network television show?
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How do I block gross profanity audio signals when I watch Dish network programs. I have asked Dish network for 5 years.
I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.