How can I ascertain if there’s an issue with Assent’s connectivity with each of the exchanges and/or market centers?

Throughout the course of the day, Assent’s Trade Support Desk maintains a systems status database that is designed to provide traders with a quick status of the trading system connectivity with and/or performance of the various exchanges and market centers. This Systems Status alert page isn’t designed to provide tremendous amounts of detail, it’s simply a means of alerting the field that there’s an issue of some sort. Most of these “issues” are situations where one given exchange or market center declares “self help” against another exchange or market center, and thus, the normal order outing and handling protocols can be impacted.

We also use the Systems Status Page to note when we’ve become aware that a circuit into/from an exchange or market center has gone down. Our purpose in noting such is not only to make you aware of the status; it’s also to assure you that we are aware of an issue and as such, there is no need to call the Desk and ask if we are aware that there’s an issue ... more.

Throughout the course of the day, Assent's Trade Support Desk maintains a systems status database that is designed to provide traders with a quick status of the trading system connectivity with and/or performance of the various exchanges and market centers. This Systems Status alert page isn't designed to provide tremendous amounts of detail, it's simply a means of alerting the field that there's an issue of some sort. Most of these "issues" are situations where one given exchange or market center declares "self help" against another exchange or market center, and thus, the normal order outing and handling protocols can be impacted.

We also use the Systems Status Page to note when we've become aware that a circuit into/from an exchange or market center has gone down. Our purpose in noting such is not only to make you aware of the status; it's also to assure you that we are aware of an issue and as such, there is no need to call the Desk and ask if we are aware that there's an issue ... more.

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