I ordered a gift from amazon.com. They apparently passed it to Taylor Gifts,inc. I received an item not what I wanted Asked by sullyjutland 48 months ago Similar questions: ordered gift amazon apparently passed Taylor Gifts received item wanted Amazon.
Similar questions: ordered gift amazon apparently passed Taylor Gifts received item wanted.
This is normal When ordering from Amazon you have to check before ordering to see if it is actually Amazon merchandise. Some of their items come from outside sources and have their own shipping and return policies. I find when Amazon is not doing the actual shippiong It takes longer to get items.
Also some times the shipping charges can be out of sight from other companies on Amazon! Lately, I have been ordering merchandise strickly from Amazon. Once I ordered a Bean Bag Chair for my toddler grandson and did not pay attention to the other company shipping charges and cancellation policy.
Twenty minuites after ordering, I noticed that the $49 Bean bag chair was costing $25 shipping. When I saw the total price of the item I emailed the company and they said they could not cancel the item once ordered on line. If I wanted to send it back after receiving it They would give me a store credit for their site.
Lets just say I learned the hard way to be careful when ordering an item on Amazon. Amazon stands behind their merchandise and I have never had a problem. I have use Amazon ever since they went on line years ago!.
FAQ's You should have received information on how to contact the seller (Taylor Gifts). I recommend that you contact them first and try to get them to resolve the problem. Failing that, you should be able to find out how to resolve this using the Amazon Marketplace FAQ page: amazon.com/gp/help/customer/display.html... Good luck!
I hope this works out alright for you.
Return it You can easily return a package through the Amazon website. Go to "Your Account" and "Return an Item". There are some choices there that you can pick from.In your case, it would either be: Product is defective or Product is not fully compatible with my existing system.
Or you can choose Items mistakenly shipped to you: Did you receive any items instead of or in addition to the items you ordered? Return them here. Amazon is usually very good with their returns, so you should have much problems dealing with them.
Contact Customer Service You should contact Amazon's customer service to try to get this straightened out. They may end up having you contact Taylor Gifts though. Hopefully it will all work out and you can get the correct item.
I know things like this can be frustrating, but hang in there! Lightbringer's Recommendations Raving Fans: A Revolutionary Approach To Customer Service Amazon List Price: $21.95 Used from: $0.57 Average Customer Rating: 4.0 out of 5 (based on 111 reviews) The Get-Started Guide to E-Commerce : Getting Online * Creating Successful Web sites * Order Fulfillment * Getting Noticed Amazon List Price: $19.95 Used from: $4.93 Average Customer Rating: 5.0 out of 5 (based on 2 reviews) .
Maybe these links will help: amazon.com/gp/help/customer/display.html... .
Maybe these links will help: amazon.com/gp/help/customer/display.html....
I received my item from amazon today, but they have not charged my account yet. How long does it usually take? " "Would you like to be able to return a gift you haven't even received yet?
Amazon will have a way! " "if you have 3 amazon gift cards can you use them to buy one item" "I placed an order and received the wrong item. And it's not in my amazon account.?" "Has anyone else ordered anything from Meoanddono and not received the item.
" "I received a different item from the one I ordered" " I ordered ONE item from amazon and got TWO of the same. I have only been charged one, what is their policy?" "how to make an item into a gift on amazon, I can't find the option? " "we received a package from amazon.
How do we find out who sent the gift to us? There was no name. " "how do I report that an item I ordered from an individual on amazon has not sent me my order?
I received my item from amazon today, but they have not charged my account yet. How long does it usually take?
If you have 3 amazon gift cards can you use them to buy one item.
I placed an order and received the wrong item. And it's not in my amazon account.?
Has anyone else ordered anything from Meoanddono and not received the item.
I received a different item from the one I ordered.
I ordered ONE item from amazon and got TWO of the same. I have only been charged one, what is their policy?
We received a package from amazon. How do we find out who sent the gift to us? There was no name.
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