Do I have to give a refund to my amazon marketplace customer because they say they ordered the wrong item?

They opened a return request saying that they ordered the wrong item. As a seller, do I have to give them a refund? This was not my fault at all, It was the buyers.

I just need to know if I am required to issue a refund Asked by yellow0102 3 months ago Similar Questions: give refund amazon marketplace customer ordered wrong item Recent Questions About: give refund amazon marketplace customer ordered wrong item Amazon > Amazon.com.

Similar Questions: give refund amazon marketplace customer ordered wrong item Recent Questions About: give refund amazon marketplace customer ordered wrong item.

If one sale is so important to you that you'd risk sabotaging your entire business venture, you need to do something else. This is a lose lose situation that you can turn into a win win. If the customer decides to kick the problem up the the Amazon level, you'll lose.

The customer is almost always right. Have them return the product (at their expense), refund their money, and sell the product again.

Alright, thanks for your help! I am new to selling on amazon, so I don't really know their policy's Merry Christmas! Yellow0102 3 months ago .

If you don't, then Amazon A to Z program takes over the situation.

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" "how do I get a refund on my amazon marketplace commission from amazon? They sent me a weblink but it takes me here.

If I don't like the book I ordered can I return it for a full refund.

I placed an order and received the wrong item. And it's not in my amazon account.?

I sent my item to Amazon with a wrong refund slip. What should I do?

Can you get a refund if the item has not been shipped on amazon.

They sent me a weblink but it takes me here.

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