Is it mandatory to have an RMA number in order to return a product to CompUSA.com?

Yes. You must obtain a Return Merchandise Authorization ("RMA") number within the applicable Return Policy period. CompUSA.com will not accept returns without prior authorization and an RMA number.

Once issued, RMA numbers are valid for 30 days. CompUSA.com must receive the returned products within this timeframe. RMA numbers will not be extended or reissued.

Customers should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. More.

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