Can I obtain an RMA for a Consumable Item (Ink/Toner Cartridge, Paper Product, Blank CD/DVD Media, Batteries etc.) using CompUSA.com's online RMA system?

Consumable items cannot be returned to CompUSA.com for replacement or refund unless the item is new and sealed in its original packaging. Because of this, consumable items are not eligible for RMA through our online RMA system. Please contact our Customer Service Department via Live Chat, Email or Phone for RMA information regarding consumable items.

SOFTWARE AND CONSUMABLES (TONER CARTRIDGES, INK CARTRIDGES AND DIGITAL MEDIA) ARE NOT RETURNABLE. More.

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