The tracking number for my return confirms that CompUSA.com has received my returned product, but the RMA Status page still does not show that it has been received. What now?

It takes 5 business days for an RMA to process as "received" once we receive it. If your tracking number confirms reception, give us 5 business days to process the RMA. Please call us if your RMA Status still has not been updated.

More.

It takes one to two business days for an RMA to process as "received" once we receive it. If your tracking number confirms reception, give us a day or two to process the RMA, and then call us if your RMA Status still has not been updated. More.

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