Yes, the ribbons you will have to buy seperately. You can get these from any dance shop and they'll cost between 20-50p for enough for a pair of pointe shoes or about £15 for a roll. You can also get ribbons online from dance shops or companies such as dance direct or bloch etc. Just look on the website then under pointe shoe accessories.
If you are unhappy with the way they look, then you can send them a message saying you are dissapoitned, however pointe shoes are pink. I wouldn't reccomend getting pointe shoes off ebay inless you personally know the seller and have tried the pointe shoes on before. This is because when getting pointe shoes (espeically if they are your first pair) the fitting is the most important part.
When you try pointe shoes on in a shop, a trained professional will fit them for you and they know exactly what they are looking for. What feels okay to you, a fitter may know that it will cause your injury in the long run or something. They have to be the perfect fit else you will end up damaging your feet or not being able to dance how you should on pointe.
This is why it can take hours to fit pointe shoes. So if you haven't tried them on and have just bought them on what it says the size are and how they look, they will probably not be right for you. Sorry I hope this helps :).
Those straps are called ribbon. Most pointe shoes you buy, they won't come with it and you have to buy separately. But I don't think you noticed this, at the bottom of the page, it says that "elastics and ribbons not included".
It also says that its color is european pink, so you should of guessed that the color was going to be pink. Even though I kind of guessed why you wouldnt think that because of the picture. I would just tell them you disappointed with it, and well thats all you can do because you cant return them.
Just go to any dance store, or online, and get some. Their not expensive, really cheap actually. So in the long run, don't buy off ebay!
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