Call them right away. Tell them that you are refinancing, ask for a fax number where you can fax proof that you are doing so. Call your loan officer, have he/she fax the lender your pre-approval letter, the good faith estimate and a note stating that the loan is closing in # days.
Have he/she include the name of the title company or attorney that is closing the loan as the current mortgage company may want to verify that fact. Also have the title company call for a payoff if they haven't already as that is also a clue as to what is happening. Your current mortgage company may want to see a preliminary HUD so don't hestitate to ask the closing attorney for one.
Good Luck!
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