Who has used overseas tech spport/call centre (India Philippines South Africa etc)?

I have spoken to many overseas call centers and have never encountered the "pair call center answering system. " I have only ever spoken to one person at a time; if someone else was there, I was never informed and never heard another voice. I suspect the bottom line supports one-on-one support more readily than two customer service to one customer.

If you follow up on this question, please tell us where you have heard of this happening (what company or industry). It does sound interesting, if only because it is a new model in customer service to look into.

I cant really gove you an answer,but what I can give you is a way to a solution, that is you have to find the anglde that you relate to or peaks your interest. A good paper is one that people get drawn into because it reaches them ln some way.As for me WW11 to me, I think of the holocaust and the effect it had on the survivors, their families and those who stood by and did nothing until it was too late.