Can I call 9-1-1 from my VoIP phone when Im traveling?

If you have emergency dialing activated and have mobile VoIP service with your provider, service is portable to any location with broadband Internet access. You may call 9-1-1 no matter where you physically reside. However, when you are not at the physical location that you entered in your customer profile, the call will not route to the proper 9-1-1 call center.

Dialing 9-1-1 will automatically route your call to the local emergency personnel location for the address on file, not your temporary location. If you relocate your VoIP phone on a temporary basis, such as taking it with you when you go on a trip, don't use it to get emergency help. Use another telephone to dial 9-1-1.

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