Washing machine drum is not moving but motor is what could the problem be?

If the belt is still intact, there are two common conditions that can cause a 'no-spin' condition:1. Lid Switch, this is a safety device that prevents injury if the lid is opened during the spin, the condition is as you described, there is no spin in the spin cycle and the motor is running.2. A bad clutch, the clutch engages when the machine is in spin, if it is worn or damaged, it cannot engage and there will be no spin.

Usually this condition is a problem where the spin is not satisfactory or slow and continues to get worse over time. My best guess for you is a lid switch, which is easy to repair and it is inexpensive. I have written many hubs on appliance repair, you might check some of them out.

The easy bit - the belt is worn out, you know the belt isn't broken so I expect you've looked and seen it on the pulleys, but it now could be too slack, like a worn fan belt in a car. The hard bit - the drive shaft is broken. If so, you need a washing machine/household appliance mechanic, unless you're pretty nifty with the tools yourself.

Sorry I should have read your question more closely -- the belt hasn't snapped like I presumed! Could be the bearings then.

It is either the belt is broken or loose or the drive shaft is broke. Either way it can probably be fixed but it's not generally a do-it-yourself job unless you are mechanically inclined.

I would suggest you get the brushes checked or the belt.

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