Kindle wi-fi not working, next to someone w same model (no 3g) that works fine. Says i'm connected but won't do anything?

Sorry to hear your having problems with your Kindle, unfortunately Askville is NOT how you would go about to contact Amazon. Com Kindle Customer service. Their contact info is also provided in the onboard Users Guide and also can be found in the little booklet that came with the Kindle "The quick start guide".

If you don't have your Quick Start Guide Handy, here is the contact info; if your in the USA. Online:www.amazon.com/kindlesupporte-mail:[email protected]: within the US:1-866-321-8851 (toll free)outside the US:1-206-266-0927(charges will apply)good luck com/kindlesupport.

Thanks to both of you, was hoping I was just doing something stupid that someone would point out as an obvious answer. Always hope to not have the need to call customer service. Null 10 months ago .

It looks like you need to have it replaced via warranty:blogkindle.com/kindle-faq/#contact-support com/kindle-faq/#contact-support.

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